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Dascom Americas [New Member Monday]

2012/08/20

We are introducing a new feature on our blog. Each week we are going to introduce you to a new member of RSPA. You may find out some interesting things you didn’t know about these companies or find new partner prospects!

Let’s jump right in and meet Dascom Americas.

In 4-5 sentences, describe your business.

Dascom Americas is a preeminent manufacturer and supplier of serial matrix, specialty and point of sale printers. Our parent company, Dascom Holdings, is based in Hong Kong and is a highly diversified technology conglomerate with more than 30 years of experience in research, design and manufacture of printers and print technology. The company is also engaged in the manufacture and sale of LED lighting and energy management solutions and health fitness products. Dascom Americas is based in Central Virginia and our focus is on business print solutions. We currently sell products to some of the largest, most respected names in industries including retail, finance, distribution, warehousing, transportation, health care and beverage markets among others.

How long have you been involved in the retail technology industry?

Dascom Americas has been involved in retail systems for over 20 years, primarily in back office and multi part form invoice printing. We have new products for the retail POS systems that we are excited about and were about to show in during this years RetailNOW show in Las Vegas.

What attracted you to RSPA?

Dascom Americas is attracted to RSPA because this organization is representative of the types of customers and colleagues who share similar interests and felt needs for solutions that revolve around the best in technology for the retail industry. This organization offers a forum for strategic relationships that seek to move the needle and provide innovative solutions for a broad base of clients both now and well into the future. Yours and ours are organizations designed for evolution in technology to maximize productivity and provide best in breed solutions.

What are the core values of your company?

The prime core value for our company is to provide comprehensive solutions to our customers in a way that conveys integrity in all that we do. Integrity and ethics are at the heart of our organization and separate us from many. We seek to provide the best in product solutions at a fair price and always strive to do more than what the customer expects. We are extremely careful in whom we hire as integrity is an essential part of the moral fiber we expect from our employees and organization on a daily basis. Accountability is a key for us and we believe in treating all customers in a manner in which we would like to be treated.

Name one fun fact that makes your company different from your competitors.

We put the “fun” in fundamental. That is, many of our products could be viewed as commoditized offerings, but we take a personal interest in relationships, problem solving and marketing. We believe that part of knowing your customer is “becoming” your customer. As such, we maintain close relationships with our distributors and believe in having “fun” in doing business. One way this is conveyed is that each quarter we send all of our distributors “fun boxes” that include marketing materials, giveaways, product samples and a letter from our CEO that really speaks to not only how much we value mindshare and business, but how we seek to take a relatively mature market and have fun doing our jobs on a daily basis. We also have distributor events, including a grand gala kick-off of our U.S. company aboard the historic Sequoia yacht – a yacht that served 8 sitting U.S. Presidents. How many people can actually say that have ridden on a Presidential yacht?

What is the most encouraging thing you see for the future of the retail technology industry?

America is still the land of opportunity and as the population grows and the economy goes back into a growth cycle we will see more people start their own businesses and need retail technology to manage these businesses

Find out more about Dascom Americas by visiting their website:
www.dascomamericas.com

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